Completed on 23 Apr 2026 09:21:38 (UTC+00:00)
Resolved - All Systems are online back
Scheduled on 20 Apr 2026 18:15:37 (UTC+00:00)
Status: โš ๏ธ Degraded
Priority: High
Impact: Partial Service Disruption

---

๐Ÿ–ฅ Affected Nodes:

IN-NOIDA-01 (Intel Xeon E5 v4 Series)
SG-SIN-01 (Intel Xeon E3 v6 โ€“ OVH Direct)

---

๐Ÿ“ˆ Issue Details:
We are currently observing extreme resource utilization on the affected nodes:

RAM: 100% utilization
Swap: Fully consumed

This may cause:

Increased latency
Slower response times
Temporary service instability

---

๐Ÿ”ง Resolution Plan:
A RAM hardware upgrade has been scheduled to restore stability and improve performance.

Upgrade Details:

E3 v6 Node: 64 GB โžœ 96 GB
E5 v4 Node: 512 GB โžœ 720 GB

---

๐Ÿ—“ Maintenance Window:

Start: Today @ 23:59 IST
End: Tomorrow @ 23:59 IST
Estimated Downtime (per node): 30โ€“120 minutes

---

๐Ÿšจ Expected Impact:

Temporary downtime during upgrade
Node reboots required
* No impact on other nodes/services

---

๐Ÿ“Œ Additional Notes:
This is a preventive and performance-focused upgrade to ensure long-term stability and avoid future resource exhaustion.

---

๐Ÿ”„ Next Update:
Updates will be provided as maintenance progresses.

---

โ€” Team CrinixCloud ๐Ÿš€
๐Ÿšง **Scheduled Maintenance Notice** ๐Ÿšง on 5 Apr 2026 03:59:42 (UTC+00:00)
Completed on 5 Apr 2026 04:46:18 (UTC+00:00)
The scheduled maintenance for disk upgrade (NVMe SSD deployment) has been successfully completed on our Intel Xeon E5-2699 v4 โ€“ Noida node.

๐Ÿš€ Status: ๐ŸŸข Completed

All services are now fully operational and running with improved disk performance and faster I/O speeds.

Thank you for your patience during the maintenance window โ€” your experience should now be even better โšก

---

Regards,
Team CrinixCloud ๐Ÿš€
In progress on 5 Apr 2026 03:59:42 (UTC+00:00)
We will be performing a scheduled infrastructure upgrade to further improve performance and storage speeds.

โš™๏ธ Upgrade Details:
โ€ข Adding NVMe SSD storage to our infrastructure
โ€ข Node: Intel Xeon E5-2699 v4 โ€“ Noida

โฑ๏ธ Maintenance Window:
โ€ข ๐Ÿ“… Date: 05/04/2026
โ€ข ๐Ÿ•™ Start Time: 10:00 AM IST
โ€ข โณ ETA: 1โ€“3 Hours

๐Ÿ“Š Status: ๐ŸŸก In Progress

---

โš ๏ธ Note:
โ€ข Temporary interruptions or slight performance drops may occur during this period
โ€ข No data loss is expected

---

๐Ÿš€ This upgrade will significantly improve disk performance, I/O speed, and overall server responsiveness.

---

Regards,
Team CrinixCloud โšก
Update on 31 Mar 2026 17:02:29 (UTC+00:00)
Weโ€™re pleased to inform you that the international peering has now been successfully restored, resulting in improved connectivity and latency across the network. ๐ŸŒ

๐Ÿ”ง Current Status:
โ€ข โœ… International routing is stable and operational
โ€ข โš ๏ธ Some ISPs are still not properly resolving routes via BGP peering
โ€ข ๐Ÿ“ก Minor routing inconsistencies may still occur for certain regions

๐Ÿ› ๏ธ Our network team is actively working with upstream providers to correct ISP-level routing and finalize BGP propagation for full stability.

โณ We expect complete normalization shortly.

๐Ÿ™ Thank you for your continued patience and support โ€” weโ€™ll keep you updated as we finalize the remaining fixes.

Regards,
Team CrinixCloud
Update on 31 Mar 2026 17:02:19 (UTC+00:00)
Weโ€™re pleased to inform you that the international peering has now been successfully restored, resulting in improved connectivity and latency across the network. ๐ŸŒ

๐Ÿ”ง Current Status:
โ€ข โœ… International routing is stable and operational
โ€ข โš ๏ธ Some ISPs are still not properly resolving routes via BGP peering
โ€ข ๐Ÿ“ก Minor routing inconsistencies may still occur for certain regions

๐Ÿ› ๏ธ Our network team is actively working with upstream providers to correct ISP-level routing and finalize BGP propagation for full stability.

โณ We expect complete normalization shortly.

๐Ÿ™ Thank you for your continued patience and support โ€” weโ€™ll keep you updated as we finalize the remaining fixes.

Regards,
Team CrinixCloud
Monitoring on 31 Mar 2026 09:10:21 (UTC+00:00)
We are currently experiencing an issue with the IP pool affecting services running on our Mumbai location only.

๐Ÿ”ง Our upstream provider is working on this and has temporarily routed traffic through direct international paths to stabilize the network and improve latency.

๐Ÿ“ก This is part of an ongoing fix to ensure better performance and reliability.

โณ We appreciate your patience and understanding. Updates will be shared as progress continues.
Monitoring
We are currently experiencing an issue with the IP pool affecting services running on our Mumbai location only.

๐Ÿ”ง Our upstream provider is working on this and has temporarily routed traffic through direct international paths to stabilize the network and improve latency.

๐Ÿ“ก This is part of an ongoing fix to ensure better performance and reliability.

โณ We appreciate your patience and understanding. Updates will be shared as progress continues.
**Service Status Notice โ€“ Crinix Cloud** on 26 Mar 2026 13:39:45 (UTC+00:00)
Resolved on 26 Mar 2026 14:47:09 (UTC+00:00)
The issue affecting the Intel Xeon E5-2699 v4 nodes has been resolved.

All services, instances, and VDS are now operating normally. The network adapter issue has been fixed.

If you are still experiencing any problems, please contact support.

Thank you for your patience.
In progress on 26 Mar 2026 13:39:45 (UTC+00:00)
We are currently experiencing a temporary outage on the Intel Xeon E5-2699 v4 machine due to a network adapter issue.

Details:

Status: Ongoing
Affected Services: Nodes / Instances / VDS on E5-2699 v4
Cause: Network adapter error
Estimated Resolution Time (ETA): ~30 minutes

Our team is actively working to resolve the issue. We appreciate your patience.
๐Ÿ”ง **Maintenance Update Notice** on 25 Mar 2026 20:00:49 (UTC+00:00)
Resolved on 25 Mar 2026 20:43:18 (UTC+00:00)
We are pleased to inform you that the scheduled maintenance on our VPS panel has been successfully completed. โœ…

The updates include:

Panel domain updated from vpanel.crinix.site โ†’ vpanel.crinixcloud.in
Enhanced Layer 7 (L7) DDoS protection for improved security and performance

Your VPS panel is now fully operational, and you can continue managing your services without interruption.

Thank you for your patience and continued support.

โ€” The CrinixCloud Team ๐Ÿš€
In progress on 25 Mar 2026 20:00:49 (UTC+00:00)
We are currently performing scheduled maintenance on our VPS panel.

This maintenance includes updating our panel domain from
vpanel.crinix.site โ†’ vpanel.crinixcloud.in

For better performance and smoother operation, we are also upgrading and enhancing our Layer 7 (L7) DDoS protection on the control panel.

โš ๏ธ During this time, the VPS panel may be temporarily unavailable or experience minor interruptions.

We appreciate your patience and support while we complete these improvements.

Thank you for choosing CrinixCloud ๐Ÿš€
In progress

โš ๏ธ We have received multiple reports regarding performance drops on Intel Platinum nodes.

๐Ÿ” After investigation, we identified that the issue is related to disk performance degradation due to overallocation.

๐Ÿš€ We are urgently upgrading the Intel Platinum storage infrastructure to permanently resolve this issue.
โณ During this process, intermittent outages may occur at any time within the next 24 hours.

โœ… Once the upgrade is completed, performance will be fully stabilized and the issue will be fixed.

๐Ÿ™ We appreciate your patience and cooperation during this maintenance window.

Regards,
Team CrinixCloud
๐Ÿ›  Maintenance Update โ€“ Network Connectivity on 14 Dec 2025 14:01:23 (UTC+00:00)
Resolved on 16 Dec 2025 09:23:06 (UTC+00:00)
Resolved
In progress on 14 Dec 2025 14:01:23 (UTC+00:00)
We are currently online and operational via our backup network line.

Our main network line is expected to be delivered and fully operational by Monday. Until then, users may experience:

- Slightly higher latency
- Reduced speeds compared to normal
- Minor routing variations

Services remain online, and we are actively monitoring performance to ensure stability during this period.

Thank you for your patience and continued support while we complete this upgrade.

Regards,
Team Crinix.cloud